Fireflies.ai records, transcribes, and summarizes meetings. Like Otter.ai, it captures full meeting audio and content. The same data sensitivity concerns apply to all meeting transcription tools.
Data collection
All plans: recordings and transcripts stored on Fireflies servers. Pro/Business: more storage and admin features. Enterprise: compliance controls.
Training policy
Fireflies states it does not use customer meeting data for model training on Business and Enterprise plans.
Enterprise option
Fireflies Business ($29/seat/month) and Enterprise (custom) offer admin controls, custom data retention, SSO, and compliance features.
Encryption and compliance
AES-256 at rest, TLS 1.2+ in transit. SOC 2 Type II certified.
Data processing agreement
A Data Processing Agreement (DPA) is available for enterprise customers.
Our recommendation
Use only the Business or Enterprise plan for work meetings. Meeting transcripts contain some of the most sensitive workplace data. Do not use the free or Pro tiers for any business meetings. Ensure attendees are notified the meeting is being recorded.
Quick facts
| Provider | Fireflies.ai |
| Category | Meeting Assistant |
| Verdict | Enterprise plan only for work |
| DPA available | Yes |
| Encryption | AES-256 at rest, TLS 1.2+ in transit. SOC 2 Type II certified. |
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